SAP IT Technology Consultant for the IT Headquarter Support Team Job in Walldorf/St. Leon-Rot, Germany

Requisition ID: 190188

Work Area: Information Technology

Location: Walldorf/St. Leon-Rot

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

PURPOSE AND OBJECTIVES

As a member of the IT Headquarter Support Team Walldorf/Rot you will see a brought variety of different topics during your normal workday. Challenges around hardware related topics (Notebooks with different Operating Systems like Windows, Mac OS X or Linux, Smartphones of all flavors) as well as Service Topics (internal events, support topics) and dedicated Project work (Innovations, Integration).

We are highly flexible to adapt to changes requested by our customers.

If you have a broad technical knowledge and decent understanding of the commonly used software and hardware packages like the Office 365 family and latest Windows and Mac hardware or Smartphones, excellent Project skills, as well as the ability to learn and rise to a challenge then you should consider applying for this position.

Within our team, we practice a trust-based working model. If you need to work flexibly, you can do so given your manager’s agreement.

EXPECTATIONS AND TASKS

You love to work with people in a very dynamic environment? You like to be challenged by the latest technology? You also enjoy team work in an international atmosphere with opportunities to drill down into technical issues and solve problems? Then this position is perfect for you.

As a member of our team:

  • You are an expert in supporting our infrastructure like Notebooks, Smartphones, Meeting Room Technology

  • You have a detailed understanding of how our services perfectly fit and work together and the ability to communicate this knowledge to your clients

  • You will be cooperating closely with experts from internal IT departments

  • You will be working with a wide variety of people (Administrators to C-level-executives)

  • You are proactive and build partnerships with your clients

  • You share your knowledge with the team and participate in meetings.

  • You contribute to or run internal projects with a high visibility

Required skills

  • Excellent interpersonal skills – communicating with others, problem solving and decision making

  • Fluent German and advanced English language skills are a pre-requisite

  • Positive attitude, sociable, a team player

  • Service orientated

  • Ability to work with and support executives

  • High flexibility and willingness to work under pressure, also on ad-hoc tasks

  • Experience in troubleshooting of hardware and software issues

  • Expert Knowledge of Windows and Mac Operating Systems and Applications

  • Project Management experience

Preferred skills

  • Ability to work without supervision and take ownership of assigned tasks

  • Willingness to accept additional challenges

  • Experience with Audio and Video production

WORK EXPERIENCE

  • Minimum two years of experience working in an IT support role

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now .

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com ).

Successful candidates might be required to undergo a background verification with an external vendor.

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