SAP Senior Solution Sales Executive/Expert for SAP Customer Experience (CX) General Business Job in Virtual - Germany, Germany

Requisition ID: 192121

Work Area: Sales

Location: All SAP locations in Germany like Walldorf, Hamburg, Berlin, Ratingen near Duesseldorf, Hallbergmoos near Munich are possible.

Expected Travel: Up to 80%

Career Status: Professional

Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


At SAP, we enable our customers to deliver consistent, contextual, and relevant experiences to their customers regardless of channel or device throughout the entire customer journey.

SAP Customer Experience (CX) is poised to change the way of engagement with customers at every touchpoint in intelligent ways, build trust and lifetime loyalty. With our five Clouds, SAP Service Cloud, SAP Marketing Cloud, SAP Sales Cloud, SAP Commerce and SAP Customer Data Cloud, we are transforming how both B2C and B2B businesses engage their customers.

Joining CX means joining a team that promotes an empowered culture and allows all employees to contribute, to inspire and to make a difference. We value people that are committed to delivering superior results to our customers. We embrace innovative technology and new ideas. At the SAP CX GB team you will find a challenging and fun working environment with smart, dynamic colleagues and abundant opportunities to demonstrate your abilities and learn new skills. Be part of the largest initiative inside SAP and the exiting growth story in the market.


Due to highly increasing growth in Germany, we are looking for an experienced CX Sales Executive for our General Business (GB) Unit (<500 Mio € Customer turnover). This person will need to have successful sales track record and solid business acumen to be part of a high performing sales team.

  • Scan market for potential customers

  • Increase sales and revenue with existing customers and achieve overall revenue goal

  • Focus on successful cooperation with major companies

  • Work in close collaboration with SAP Industry sales team to promote and help the deals closing

  • Identify new and creative ways to approach target industry

  • Arrange product demonstrations together with our solution engineers, negotiate and bid specifications to successfully win new business

  • You will manage the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales

  • Drive Pipeline development through cold calling, email campaigns and market knowledge/intelligence together with Business Development to ensure quota achievement

  • Engage with prospect organizations to position SAP CX solutions through strategic value-based selling, business case definition, ROI analysis and references

  • Work intensively with our partners

  • Sell on multiple levels up to C-level

  • Represent SAP CX on events, congresses, etc.

  • Continuous exceptional sales excellence


  • Bachelor's degree, Diploma or equivalent experience

  • Profound and proven expertise in at least one of the five clouds

  • Profound experience in successful cooperation with General Business (GB) companies

  • Extensive experience in successfully advancing complex sales cycles

  • Excellent communication, presentation and negotiation skills

  • Fluent both in German and English (written & spoken)

  • Credibility internally, with partners and with customers


  • 5 years of experience selling business software and/or IT solutions

  • A track record of success in selling software in the area of “CRM”, direct and indirect sales

  • Experience in selling to CXOs

  • Proven track record in target achievement



Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now .


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ).

Successful candidates might be required to undergo a background verification with an external vendor.