SAP SAP Concur - Implementation Project Manager - Sydney Job in Sydney, Australia

Requisition ID: 195746

Work Area: Customer Service and Support

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time

COMPANY DESCRIPTION

SAP Concur takes companies of all sizes beyond automation to a completely connected spend management solution encompassing travel, expense, invoice, compliance and risk. For more than 20 years, our global expertise and industry-leading innovation has kept customers a step ahead with time-saving tools, leading-edge technology and connected data.

We drive innovation forward until it becomes the new normal, but we’ll never accept business as usual if there’s an opportunity for business to be better.

Job Overview:

The Implementation Project Manager (IPM) is responsible for implementing SAP Concur's core product services. This includes fulfilling the roles of project manager and functional expert in the implementation. These include project management, solution design, hands-on service configuration, client project team training, and client testing/validation support. Depending on services contracted, the IPM will also have overall leadership responsibility when Travel IPM, Functional Consultants, Technical Consultants, or extended services resources join the project.

Responsibilities:

  • Manage multiple concurrent complex, global, multi-phased implementations following SAP Concur’s implementation methodology

  • Quickly and effectively gather client’s business requirements to design and configure SAP Concur services

  • Manage client expectations, drive client deliverable's, and exercise scope control to ensure project completes on schedule - including multiple time zones

  • Creatively design solutions for complex requirements

  • Write core product design documents following SAP Concur’s established methodology

  • Configure product according to business requirements gathered during the design phase

  • Develop and maintain strong functional and technical product knowledge

  • Effectively communicate and work with C-Level sponsors, internal and client project teams, international and multi-cultural clients

  • Effectively communicate complex ideas and persuade clients to adopt the recommended solution remotely

  • Conduct effective training and product demonstrations calls with clients remotely or onsite

  • Provide consultative expertise to the client, including guiding clients through key decisions and trade offs to maintain project scope and timeline

  • Provide updates on client statuses and escalate issues while maintaining control of the project

  • Stay organized and deliver on commitments, including updating any project tracking systems and fulfilling administrative responsibilities

  • Deliver outstanding client service to achieve high implementation survey scores

  • Work effectively with peers, other departments, and management

Education, Experience & Training required:

  • BA/BS or equivalent experience

  • Degree in Accounting or Information Systems emphasis, a plus

  • Minimum of two years experience implementing financial or hosted applications

  • Experience with financial applications and knowledge of accounting processes

  • Full life-cycle financial system implementation experience

  • Strong organizational skills and ability to deliver on commitments

  • Ability to pass a background check

On Offer

We are an Equal Opportunity Employer with a dynamic culture and a high-performance environment. This is a great opportunity to learn and develop, whilst being led by exceptional leaders. You will have a strong brand and product behind you with flexible work/life balance. And it's only going to get better!

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now .

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com ).

Successful candidates might be required to undergo a background verification with an external vendor.

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