SAP SAP Customer Experience - Senior Marketing Business Technical Consultant Job in Singapore, Singapore

Requisition ID: 182851

Work Area: Consulting and Professional Services

Expected Travel: 0 - 60%

Career Status: Professional

Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


SAP Hybris Marketing enables marketers to develop a deeper understanding of customers; to know what they have done, what they may do, and most importantly, what they are doing now. Gain real-time insights into the context of each customer, and leverage these insights to deliver highly individualized customer experiences across channels.

The Expert Services Marketing Practice is a dedicated team of Marketing Technology Experts. Enabling our clients & SAP Hybris partners to leverage SAP Hybris Marketing at its best.

As a member of this team you will guide our customers through the whole universe of B2C and B2B marketing with and beyond SAP Hybris technology. Furthermore you will identify market trends and customer needs to help the solution & product management with the product development. In addition you will share your experience with the internal as well as external marketing consulting community to guarantee customer satisfaction.

Applicants with general marketing experience and high technology affinity, but without SAP Hybris Marketing know-how are very welcome to apply.


  • University degree in computer science or business, comparable education or job experience

  • Open-minded, strong in communication

  • Excellent presentation skills

  • Must be used to working to standards and have a structured approach to work

  • Previous customer facing experience, preferably working with technical and business personnel

  • Highly developed problem solving skills, tenacity, drive, proactive, creativity, sound planning and organizational abilities, strong improvement focus, ability to work in a fast-evolving and fast-paced environment.

  • Very good English language skills (verbal & written)

  • Sound knowledge in all MS Office tools

  • Achievement orientation, creative thinking and enthusiasm

  • Strong organizational skills

  • Self-motivated, ability to work unsupervised


  • Ability to translate business requirements into technical designs

  • Ability to define value adding business scenarios based on technical concepts

  • Good knowledge of Marketing processes

  • Understanding of consumer and customer journeys and how they are influenced by diverse technologies

  • Experience with one or more solutions (SAP Hybris or Non-SAP Hybris)

  • Campaign Automation

  • Web Analytics

  • Search Engine Marketing

  • Display Marketing

  • Email Service Providers

  • Data Management Platforms

  • Demand or Supply Side Platforms

  • Messenger Service Provider


  • Familiar with Marketing Technology Operations that can face the challenges of the disrupting consumer driven market

  • Familiar with Marketing Technology transformational processes

  • Ability to communicate with C-Levels, especially with Marketing leaders

  • Experience with global customer facing technology solutions

  • Familiar with competitive & complementary MarTech solutions

  • Experience in working with marketing agencies


  • Familiar with SAP Hybris Marketing on functional level

  • Basic knowledge of SAP NetWeaver

  • Basic knowledge of SAP HANA


  • At least 2 years of experience in Consulting or equivalent experience in a marketing role



Success is what you make it. At SAP, we help you make it your own.A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now .


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ).

Successful candidates might be required to undergo a background verification with an external vendor.

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