SAP Team Lead - Ariba Quadrem Network Operations - Chile Job in Santiago, Chile

Requisition ID: 191612

Work Area: Finance

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


Do you want to work for a company that is changing the nature of business by transforming business connections into smart cloud-based collaboration? We do this by delivering an unsurpassed experience to our customers, buyer and sellers, and we are looking for a team member to help take customer experience on the Ariba Network to the next level.

Global commerce today requires much more than scanning or faxing key documents such as purchase orders, invoices, and payment remittance. For better commerce, you must establish real-time electronic collaboration with your entire supply base on a global level, so you can dramatically compress the invoice and payment processing cycle, comply with contracts and regulations, achieve working capital breakthroughs that lower supply chain risk, and more. But few organizations can effectively target and onboard thousands of global suppliers. Ariba has this expertise, with outsource-service capabilities and self-service tools to automate the enablement process for any supplier anywhere in the world. We can help you match your vendors to existing Ariba Network suppliers and onboard new suppliers, or provide tools for you to manage the process on your own.


The Finance team is looking for a Team Leader of Cash Collections team for Ariba and Quadrem Network to lead the members in completing assignment projects, activities and revenue growth related to a very strategic aspect of the Ariba Network - the Supplier Membership Fee Program. As a part of the role, the team leader will perform monitoring and collection of receivables including overdue receivables for selected group of customers assigned to him and to his team. Certain approvals responsibility as well as focus on process efficiency and IT improvements are as well an objective of this role.


  • Leads by example

  • Motivates the team members and supports their development

  • Shares information in the team meetings

  • Coordinates the activities of employees on the team

  • Ensures the priorities are set up correctly and the deadlines are met

  • Facilitates the success of the group

  • Proactively calls customers to reassure the time of invoice payment

  • Investigates billing discrepancies

  • Responds to external / internal queries through Dispute Cases

  • Identifies potential technical issues

  • Participates in projects and LOB conference calls

  • Manages a list of the Buyers and multi-orgs

  • Ensures a successful cooperation with other team leaders or other internal teams

  • All other duties as assigned


  • Minimum of 7 years of working experience in Finance (at least 3 years of working experience as a supervisor/team leader)

  • University degree

  • Spanish & English language required (level B2), English is the main intercompany language

  • Finance / Accounting and Collections knowledge

  • Experience with Ariba / Quadrem solutions

  • Proven communication skills with both internal and external customers

  • Experience with Collections and Billing management and ERP systems (ISP, BCP)

  • Ability to multi-task, set priorities and work with minimal direction

  • Proficiency in Microsoft Office (specifically Excel)

  • Detail oriented with strong problem solving, organizational and analytical skills

  • Decision Making Abilities

  • Leadership skills in terms of design and control of everyone’s contribution

  • Be open to new ideas coming from team members

  • Define and state expectations and objectives with the team members. Ensure that all members understand the missions ahead.

  • Pro-active work ethic and strong initiative to achieve goals, inspiration & motivation of others

  • Be able to build mutual trust and respect in the team

  • Ability to manage conflict

  • Work well under the pressures of time and uncertainty



Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now .


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ).

Successful candidates might be required to undergo a background verification with an external vendor.

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