SAP SAP Concur Integration Consultant Senior Job in São Leopoldo, Brazil
Requisition ID: 192013
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.
SAP Concur imagines the way the world should work, offering cloud-based services that make it simple to manage travel and expenses. By connecting data, applications and people, SAP Concur delivers an effortless experience and total transparency into spend wherever and whenever it happens. SAP Concur services adapt to individual employee preferences and scale to meet the needs of companies from small to large, so they can focus on what matters most. The company serves more than 50,000 clients representing more than 40 million users in over 150 countries.
PURPOSE AND OBJECTIVES
The SAP Concur Integration Consultant is responsible for implementing and supporting appropriate ERP Data Integration solutions based on various technologies such as Concur Native FI API services, Dell Boomi, Cloud Elements and other middleware. The integration technology facilitates data transfer from the Concur systems to the client systems.
Common types of data streams include employee profiles, charts-of-accounts, pick-list items, and financial postings in the form of GL journal vouchers, vendor bill/AP invoices, and expense reports. Current projects include, but are not limited to, SAP Native ICS, ADP Connector, Oracle Connector, Netsuite Connector via either Concur Native FI service, Boomi, Cloud Elements or other middleware.
Watch the following video for an example of integration of SAP Concur with the SAP ERP : https://www.youtube.com/watch?v=mhq1X43w7Ns
EXPECTATIONS AND TASKS
Provide Support to customers via a CRM tool regarding product functionality or technical issues; troubleshoot connectivity, data transformation, and posting issues, offering elegant solutions within established timelines;
Perform basic project management functions; coordinate with other Implementation teams
Provide excellent analytical, written and verbal communication skills: Communicate and collaborate with peers, customers and upper management.
Constantly empathize with our customers and call them whenever necessary to effectively manage expectations that are set with customers;
Be a team player that is both eager to learn and to teach others;
Take ownership of situations and seek for continuous improvement, by documenting solutions and collaborating internally to achieve product and process improvement.
Bachelor’s or Associates degree in a technical field completed;
Knowledge in IT related areas, including troubleshooting, resolution of issues or programming (PC/Mac, LAN/VPN environments, Web Applications, Webservices, HTML, HTTP, …);
SAP Netweaver (ICS, RFC, ...) knowledge
Familiarity with selective programming and scripting languages such as ASP.Net, VB Scripting, Java, Java Scripting, and SQL scripting
Familiarity with Customer Service and Support for software or other Information Technology products;
Experience with project management
Fluent English and Spanish;
Flexibility to work during some holidays and some weekends based on business need.
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now .
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com ).
Successful candidates might be required to undergo a background verification with an external vendor.
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