SAP Network Deployment Lead (NDL) SAP Ariba Job in Pittsburgh, Pennsylvania

Requisition ID: 182130

Work Area: Customer Service and Support

Expected Travel: 0 - 20%

Career Status: Professional

Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

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Title: Network Deployment Lead (NDL)

Department: CVO, Network Enablement – Supply Chain

Location: Pittsburgh Office or Home office based (West coast preferred)

Reports To: Craig Hoffman, Senior Manager – NAMER SCC Enablement

FLSA Status: Exempt

Company Overview

SAP Ariba is the global leader in business commerce networks, supporting more than $1Trillion dollars in yearly trade between 2 million connected companies. Ariba is transforming the way the world conducts business and is poised for strong continued growth with its innovation around the commerce graph. Every day, SAP Ariba helps companies collaborate with trading partners to run end-to-end processes of Sourcing, Procurement, Accounts Payable and Supply Chain, helping them to manage spend, cut costs, reduce risk, gain operational efficiency, and grow revenue. This collaboration is enabled through a cloud-based community where companies can buy, sell, and manage their extended Supply Chain.

Job Description Overview

The Network Deployment Lead (NDL) will manage multiple customers who have purchased SAP Ariba’s Supply Chain Collaboration solution and will assist those customers enable their suppliers on the SAP Ariba Network. As part of the Supplier Enablement subscription, the NDL will develop a project plan to ensure the enablement strategy maximizes ROI, and will manage the buyer and supplier interactions to ensure overall success and satisfaction. The NDL will demonstrate the ability to effectively manage challenging projects deploying complex supply chain transactions.

Duties and Responsibilities

  • Builds relationships with customers and suppliers at all levels.

  • Align with Account Management on comprehensive enablement onboarding plan.

  • May act as project manager for cross functional teams consisting of both internal and external stakeholders.

  • Accountable for structuring projects to meet customer goals and objectives.

  • Prepares and delivers analyses and presentations to customers outlining expectations, risks, options, project plans, results, etc.

  • Responsible for understanding key business drivers and managing operational metrics.

  • Work closely with our partner and Supply Chain center of excellence teams to ensure delivery success

  • Ensures that all reports and systems are current.

  • Understands and complies with work instructions, process documents, technology and tools required within the department.

  • Be responsible for operational results, quality of delivery, and generation of customer references

  • Demonstrates exceptional problem solving skills

  • Experience and proven performance leading people in direct team leadership, customer leadership or project leadership role.

  • Adept at appropriately escalating issues within and across teams both internally and customer facing.

  • Able to quickly identify project risks and opportunities early in the project and work with a high degree of autonomy to address them.

  • All other duties as assigned.

Basic Minimum Qualifications

  • Proficiency in Microsoft Office applications

  • 5 years of Supply Chain, Procurement and/or AP Experience

  • 5 years of Enterprise Business Applications Experience

  • 5 years of Project Management Experience

  • Must be able to travel 25%

Preferred Experience

  • Experience with customer management (internal & external)

  • Experience preparing and delivering analyses and presentations

  • Experience with supply chain management principals and processes

  • Experience with continuous improvement efforts

  • Experience managing multiple projects at once

  • Experience in building both internal and external customer/team member relationships

Preferred Knowledge

  • CPSM or PMP Certification

  • Working knowledge of cloud (on-demand), Hosted Services, and SaaS/ PaaS models, cloud -based commerce/ business networks

  • SAP Business suite and SAP Ariba solution/product knowledge

  • Basic understanding of Lean methodologies

  • Understanding Customer/Supplier interface

  • Experience in B2B ecommerce, especially in direct materials

  • Industry experience in HighTech, Pharma, CPG, Automotive

Ariba, Inc. is an EEO/Affirmative Action employer and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status, or any other protected category.


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EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

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