SAP Facilities Specialist - ElectroMechanical Job in Newtown Square, Pennsylvania

Requisition ID: 188394

Work Area: Finance

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time


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As part of Global Finance, Global Facility Management (GFM) is SAP's Facility -infrastructure provider and is responsible for running SAP’s buildings and real estate including operations of state of the art data center infrastructure (cooling, power, automation, monitoring, fire protection) around the globe. Within GFM, the Data Center Services (DCS) unit acts in a shared services mode for internal IT and business customers across all SAP Board Areas, providing Data Center Facilities to SAP systems for a wide range of development, training, demo and business purposes.

The Data Center Service Specialist will work within SAP’s Data Center Services team in the US.

The responsibilities for this position may include support, monitoring, administration and coordination of externals to do the same on some or all the following systems and infrastructures:

  • Electrical & HVAC infrastructure of a state-of-the-art Data Center

  • Monitoring systems and Building Automation Tools

  • Security, Fire Control and Water leak detection systems

  • Physical data center floor layout (design, implementation and ongoing support)

  • Data wiring networks support to IT (fiber &cable) as far as GFM is affected

  • Custom equipment rack and hot/cold containment planning and operations

The responsibilities for this position also include:

  • Lead the electrical infrastructure that supports the critical operations

  • Operations and support of electrical sub-stations, single ended, Main-Tie-Tie-Main, and Main-Tie-Main

  • Operations and support of the electrical EPMS system and HMI interfaces which support the electrical infrastructure, emergency generator farm, and fuel plant. Maintain circuit inventory, and capacity and utilization reports for critical electrical systems.

  • Operations and support of mechanical chiller plant, cooling towers, VFD’s, modulating and two position actuators, and thorough understanding of the plate and frame heat exchangers to maximize lowest possible PUE, and plant isolation during multiple failures to maintain critical loads

  • Operations and support of the fuel plant, including understanding of multi-tier loads (boilers and secondary buildings), and isolation supporting critical load only.

  • In depth experience in running critical infrastructure using Tridium for BMS operations

  • In depth experience in running critical infrastructure using Alerton for backend operations.

  • Coordination of infrastructure maintenance activities with external partners and suppliers, in depth experience managing multiple vendors to support 7x24 Six Sigma Data Center Operations.

  • On-call duty for all Data Center infrastructure issues for the assigned Data Centers

  • Local interface to all external vendors providing On-demand Data Center services

  • Asset Management for GFM assets (electronic inventory management), and replacement schedules.

  • Monitor problem ticket queue and respond to Service Requests in GFM area

  • Support operations at secondary data centers as directed

  • Work in a team with the global GFM expert team to ensure roll out and maintaining of global standards and processes

  • Maintain and update various internal tools for reporting and monitoring

The successful candidate would demonstrate:

  • Organizational and analytical skills in a high availability infrastructure environment

  • Excellent written and verbal communication skills in English

  • Ability to work independently and with others in an effective and professional manner

  • Ability to communicate and work in a multi-cultural, global environment

  • Great teamwork and customer support spirit

  • Highest focus on customer satisfaction and “always-on” environments

  • Must be adaptable to dynamic requirements and quickly changing demands

Job Qualifications

  • Advanced knowledge of HVAC and mechanical infrastructure needed in a DC and Advanced knowledge of electrical systems for DCs (UPS, PDUs, Generators, Static Transfer Switches, Automatic Transfer Switches, VFD’s, Sub-Stations)

  • Advanced knowledge of Fire detection and suppression systems including nitrogen systems with over a dozen pre-action zones

  • Advanced knowledge of electrical/mechanical principles, demonstrate practical knowledge of such.

  • Advanced knowledge of Facilities Management of critical 7x24 facilities supporting Six Sigma Uptime

  • Advanced knowledge of infrastructure monitoring systems and controls (Tridium, Alerton, WebCTRL, EPMS)

  • Ability to organize work and complete tasks independently and remotely

  • Ability to schedule and facilitate multi-team conference calls and meetings also in international context

  • Anility to record meeting minutes and issue timely status reports

  • Ability to explain the infrastructure also to customers or/and business people

Working Conditions

  • Controlled temperature & humidity environment

  • Outside during winter and summer months independent of weather conditions

  • Highly security controlled environment with restrictive security profiles

  • 24/7 operations round year

Specific Physical Requirements

  • Ability to lift 50 lbs. unassisted

  • Full range of motion to reach inside infrastructure cabinets and work under raised floor

  • Ability to handle common tools (screwdriver, wrench, etc)

  • Ability to travel by air to global SAP locations, including Germany (less than 5% travel)

  • Ability to work on ladders; climb vertical manways and at heights and on rooftops

  • Ability to work at times in stressful situations with complex systems

Experience and Education Requirements

  • BA/BS degree in mechanical, electrical, or industrial controls or the equivalent in work experience

  • Minimum of 8 year’s experience in Data Center Infrastructures or Facilities Management


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To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas: or , APJ: , EMEA: C at at ). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

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