SAP Recruitment Operations Associate (Contractual) Job in Manila, Philippines

Requisition ID: 191577

Work Area: Human Resources

Expected Travel: 0%

Career Status: Professional

Employment Type: Limited Full Time

Career Level: N/A

Recruiter Name: Gillean Mitzi Palomo Bangalan


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


The Recruiting Associate is responsible for Recruiting operations task as part of the Shared Services Organization. The processes are run according to SLA (Service Level Agreements) and getting measured with KPI (Key Performance Indices). Depending on the area of responsibility the role contains the administrative and operational support along the entire hiring cycle. The role can also contain the end-to-end responsibility of process of hiring students and temporary positions. The Recruiting associate will work very closely with other HR teams in order to ensure a smooth end to end hiring process. Documentation of new processes and process adjustments are part of the role too. As the role is in a service center supporting multiple countries the ability to work in a virtual setup and showing intercultural sensitivity is key.


Understand Recruiting and Service Delivery principles and act accordingly

Working against KPI’s (like Customer Satisfaction, Net Promoter Score, Time to fill)

Administrative and operational support (like requisition creation & closure, posting publication & withdrawal, interview scheduling, Applicant tracking system maintenance, onboarding sessions scheduling, back-ground checks) Effective use of Recruiting Action Plan while applying standard processes and tools

Effective screening & selection

Offer closing skills

Ability to communicate with Partners within and outside HR as well as Managers

Active issue identification, resolution and problem solving

Responsible for necessary administrative tasks associated with this role in collaboration with other HR teams as necessary

Dealing with enquires (phone, email) related to recruiting process in an efficient and professional manner

Process documentation


Depending on the focus of the role:

0 - 2 years working experience in administration

1 years’ experience in the area of recruiting

Previous experience in other HR areas is an advantage

Experience working within a customer orientated environment preferred


Successful completed secondary level/ Vocational training in administration or comparable experience

Average to excellent English communication skills (both verbal and written)

  • Must be willing to work in Ortigas (dayshift schedule)

  • Can start ASAP (by early to mid-August 2018)

  • Fresh graduates or applicants without relevant professional work experience are welcome to apply



Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now .


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ).

Successful candidates might be required to undergo a background verification with an external vendor.

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