SAP SAP Leonardo Services Technology Innovation Design Consultant Job in London, United Kingdom

Requisition ID: 149393

Work Area: Consulting and Professional Services

Expected Travel: 0 - 70%

Career Status: Professional

Employment Type: Regular Full Time


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

Purpose & Objectives

Are you interested in driving change within the world’s leading cloud enterprise application company, while working in a ‘start-up’ environment? Do you combine deep knowledge of next-generation digital technologies with inspiring foresight on how to help our customers run better? Do you dream of changing understanding of what is possible for business through intelligent use of technology? SAP Leonardo Services is a dynamic new entity within SAP, combining next-gen technology and services with thought leadership and entrepreneurial spirit to create impact for customers and SAP.

Across various topic clusters and by building on strong teams, we focus on helping our customers accelerate their digital transformation through fast and safe consumption of SAP Leonardo innovations. We work closely together with product, sales and the rest of the services business to help realize SAP’s strategic plan to lead in next generation technologies. We help our customers makes business sense and opportunity of edge technologies such as Blockchain, Machine Learning, Advanced Analytics, IOT and Artificial Intelligence.

At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas. Here, you work alongside creative thinkers and deep experts who share your interests, while turning big ideas into reality for our customers. With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, you’re able to build your career. It’s no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer.


  • Work in applied innovation projects and initiatives of global SAP strategic customers

  • Contribute – from within your area of expertise – in the development of innovative digital, analogue and hybrid catalyst use cases, business models and scenarios using edge technologies

  • Enable SAP customers to adapt and use the SAP innovation methodologies, edge technologies, innovation processes and tools

  • Combine experimental thinking in the design stage of innovation with operational excellence in the subsequent transformation phase

  • Drive innovation management capabilities through the customer organization and the SAP organization

Key responsibilities:

  • Plan and execute end user research activities (with innovation project management)

  • Translate insights from research into user experiences that are delightful, coherent and simple

  • Plan and execute design workshops with customers and end users

  • Create low-fidelity and hi-fidelity design prototypes following FIORI design strategy

  • Prepare artefacts for design gates (D-Gates)

  • Mentor and coach junior designers

Key tasks:

  • Conduct user research (e.g. observation, interviews)

  • Synthesize end users research findings into insights together with innovation project management

  • Create scenario storyboards for as-is and to-be processes

  • Design within budget and scope for proof of concept development

  • Translate paper based designs into BUILD mockups

  • Run validation session with customer users

  • Provide feasible design proposal (FIORI design strategy) and iterate with developer

  • Use interdisciplinary approach to generate new unexpected ideas and solutions

  • Collaborate with developer to build application along design specifications

  • Support innovation project management with documenting project artifacts in BUILD and JAM

  • Document additional design and solution opportunities for future use

Education & Qualifications / Skills & competencies

  • Bachelor or Master degree with in: Information Systems, Engineering, Computer Science, Interaction / Visual Design, Digital Media, Web Development, Innovation Management or other relevant degree

  • High design & start-up mentality

  • Shamelessly human-centred

  • Confidently iterative

  • Executive presence

  • Ability to collaborate and seek diverse points-of-view

  • Broad experience in field user research and synthesis methods

  • Storyboarding and journey mapping

  • Validation & testing methods

  • Knowledge of BUILD tools and capabilities

  • Knowledge about SAP Leonardo technologies

  • Ability to self-sufficiently manage design deliverables such as BUILD prototype and FIORI user experience design

  • Proven customer-facing design project experience

  • Visual Design (if needed)

  • Knowledge of two of the major SAP Leonardo technologies from a technical or a business scenario aspect

  • Knowledge of mega-trends in business and technology in major industries, preferred are discrete manufacturing, consumer products or energy and natural resources

  • Passion for innovation and leaving the trodden path

  • Excellent communications / presentation skills (oral, written)

  • Exceptional interpersonal skills and team player, proactive networker

  • High drive, self-starter/-motivated - globally mobile

  • In-depth Innovation Management knowledge and Design Thinking

  • Experience in start-up projects or start-up organizations

  • Innovative thinker, able and willing to thrive in situations of high ambiguity

  • Bridge builder – thrive working in cross-functional networks & communities

  • High business acumen und ability to work as executive advisor

Experience & Language Requirements

  • Experience as User Experience Designer, User Researcher, Visual Designer

  • Minimum 2-5 years of professional work experience in innovation consulting or as an entrepreneur, preferably at a top-tier management consulting firm or management consulting practice at a big System Integrator

  • Proven track record in diverse international and cross-cultural environments

  • Experience in Design Thinking, innovation management, lean start-up organizations, innovation projects and/or research and development

  • Fluent in English and in one further European language is an asset



To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: C at at ). Requests for reasonable accommodation will be considered on a case-by-case basis.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

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