SAP SAP Ariba - Client Services Procurement Job in Kuala Lumpur, Philippines

Requisition ID: 185707

Work Area: Consulting and Professional Services

Expected Travel: 0 - 20%

Career Status: Professional

Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


SAP Ariba strongly values being recognized as a customer-centric organization. We’ve created our #BeREAL pledge to ensure that all SAP Ariba employees factor optimizing the customer experience into every business decision that they make. What exactly does #BeREAL stand for? The R equals responsiveness to customers (including SAP Ariba colleagues), the E relates to empathy with understanding the culture of our customers and their business objectives, the A signifies being aligned with your SAP Ariba colleagues to deliver the best customer experience, and the L acknowledges that we lead our customers to realize value through our expertise.

“To become a part of the SAP Ariba team, we ask all applicants to share experiences that embody the #BeREAL pledge.”


  • Customer Focus

  • Builds relationships with external parties such as customers and suppliers at all levels

  • Has ultimate responsibility for project content and strategy including: Enablement Road Map, On-Boarding Plan, Catalog creation and maintenance, and Contracts creation and maintenance, and data collection

  • Acts as project manager for cross functional teams consisting of both internal and external stakeholders, including On-Boarding, Catalog, and Contracts

  • Accountable for structuring projects to meet customer goals and objectives

  • Holds ultimate responsibility for customer satisfaction on assigned projects

  • Prepares, delivers, analyses and present project plan and convey expectations, risks, options on project plans & results etc.

  • Responsible for timeline and deployment

  • Ariba Solution Expertise

  • Responsible for understanding key business drivers and managing operational metrics, including cost, quality, cycle-time and customer satisfaction

  • Ensures that all reports and systems are current

  • Practice Development

  • Understands and complies with work instructions, process documents and technology tools

  • Actively identifies, contributes to and facilitates business impacting continuous improvement efforts using Lean Techniques

  • Expected to always exceed targeted quality objectives

  • Acts Self-sufficiently to identify solutions and strategic direction in spite of high degrees of ambiguity and uncertainty

  • Exceptional communication and interpersonal skills within a project, customer or leadership team. Able to motivate and drive cross-functional team towards aggressive goals.

  • Able to handle complex projects

  • People Development

  • Leverages prior Project Management and technical expertise. Capable of quickly developing knowledge in other areas enabling requirements

  • Demonstrates exceptional problem solving skills and is looked at by the organization as a leader within the role

  • Experience and proven performance leading people in direct team leadership, customer leadership or project leadership role

  • Teamwork

  • Adept at appropriately escalating issues within and across teams

  • Assists Team Members with resolution of short term capacity needs

  • Actively mentors and provides guidance to team members.

  • Excellent problem solving aptitude. Able to quickly identify project risks and opportunities early in the project and work with a high degree of autonomy to address them

  • All other duties as assigned


  • Education / Experience

  • High level of achievement in a Bachelors degree or equivalent work experience

  • 5 years of experience in a specific industry organization

  • 5 years of Project Management experience

  • Skills

  • Self Starter / Motivator

  • Ability to influence and motivate other project team members, and other parts of the Ariba organization toward a common goal

  • Detail oriented

  • Demonstrated Leadership skills

  • Well developed analytical skills

  • Polished customer service skills

  • Excellent Project Management Skills

  • Knowledge

  • Proficiency in Microsoft Office applications including Project, Word, and Excel

  • High Familiarity with procurement related processes (requisitioning, order processing, invoicing, and payment)

  • Familiar with the Catalog and Contracts Enabling Services Solutions

  • Familiar with Procurement cycle

  • Exposer to Invoice Automation, Invoice Pro, OND Procurement Deployment and enablement process

  • Familiar with and able to understands the impact of all of the Ariba Enabling Services tools (i.e., Tracker, Buyer, ACM, Invoicing, etc.)



Success is what you make it. At SAP, we help you make it your own.A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now .


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ).

Successful candidates might be required to undergo a background verification with an external vendor.

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