SAP Head of Services Sales Job in Johannesburg, South Africa
Requisition ID: 181206
Work Area: Consulting and Professional Services
Expected Travel: 0 - 20%
Career Status: Professional
Employment Type: Regular Full Time
As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
PURPOSE AND OBJECTIVES
The Services Sales Head works closely with the SAP license organization, SAP delivery
organization, customers and partners to ensure the overall success of the sale and
implementation of SAP services solutions and business processes and is expected to be a
significant contributor to the overall success of the customer relationship.
The Services Sales Head is accountable for team deployment and execution consistent with the Virtual Account Team Mapping, and is expected to play a significant role in the execution of the Customer Relationship.
EXPECTATIONS AND TASKS
Manages a team that is representative of SAP Africa’s customer base. Help set sales strategy; prioritize and leverage resources to meet SAP objectives. Guide, mentor, teach the services sales team to navigate the organization and to help them to be successful and eliminate roadblocks. Lead the services sales team in the following activities:
Develop account strategies for key accounts in a complex business environment, negotiate
services contracts and close business. Assist the team in preparation for execution of account strategies through sales calls, bringing account escalations to successful resolution for SAP & Customer; general objective/development management and account closing.
Lead the team to position SAP's services, products and solutions, implementation framework
and methodologies to prospective customers and organize appropriate resources to the
account to achieve services sales/upgrade/additional revenue. Prioritize customers for the team to effectively evaluate opportunities. Develop staff, improve staff skills, manage employee reporting responsibilities; appropriately forecast revenue & bookings.
Evaluate the team against their observable duties as outlined. Present feedback to support or improve performance.Integrate with core consulting organization as member of extended leadership team.
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Extensive leadership experience.
Diplomacy and executive presence to handle large deals.
Well established network to manage stakeholders at the global, regional, and local level
internally and externally.
Broad knowledge of SAP products, services, methodology and tools.
Thought leadership, creativity and innovative thinking.
Solid understanding of the SAP portfolio.
Results oriented leadership style.
Minimum of 10 years experience.
A successful track record in services sales.
5 years experience in managing software services sales teams.
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com ). Requests for reasonable accommodation will be considered on a case-by-case basis.
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