SAP Premium Engagement Pursuit Architect Job in Feltham, United Kingdom

Requisition ID: 166463

Work Area: Customer Service and Support

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

SAP Premium Engagements - SAP MaxAttention & SAP Active Embedded, offer our customers the highest level of Engagement available within SAP: Accompanying transformations, implementation projects as well as creating Best – Run operations within our largest customers.

Premium Engagements are entirely tailored, multi-year sustainable partnerships offering our customers access to our global teams of experts across our product & solution portfolios.

We are proud to build the long term strategic relationships delivering value to each of our customers not only with implementations but the whole lifecycle of the solution ensuring value is delivered beyond IT and into LoBs.

The Premium Engagement Pursuit Architect role is a critical function in supporting the PE organization achieve and exceed it in-year revenues by supporting the PE Services Sales organization in the sales cycle for renewals, upsells and acquisition of NNN (Net New Names).

In this function, you are responsible supporting the revenue growth objectives of PEUKI organization by developing compelling proposals for prospects and existing customers.

These proposals should cover the SAP portfolio and all elements of SAP PE Delivery across the entire project lifecycle, into Operational delivery and Continuous Business Improvement.

Engaging with customer ‘CxO’ level, Procurement, Business and IT Organizations identifying the customer needs, and in conjunction with the PE Sales organization presenting the identified solution, overcoming objection and closing the business.

These proposals must deliver clear outcomes and long-term value to our customers. They must also be realizable ie deliver achievable in-year revenue from PE services customers consume.

The Pursuit Architect may end up providing some ‘delivery’ in a Premium Engagement this will be reviewed on a case by case basis.

We are proud of the diversity & multi-cultural quality of our team and are looking for individuals that will thrive in an environment such as ours. Team work is at the center of our Business and we are looking for candidates that will help us build a collaborative, inspiring environment in which to work and challenge each other.

Key Responsibilities:

  • Support the PE Services Sales Organization with the development, presentation and closing of PE Sales opportunities.

  • Develop Compelling proposals for PE with the customers Business and IT organizations

  • Presentations to Customer Senior Stakeholders on all aspects of SAP Premium Engagements

  • Provide Business Development support to existing PE team in existing Premium Engagements where needed

  • Develop, manage & highlight the value delivered by SAP Premium Engagement to the customer managing the customers’ expectations and any objections.

  • Organize & lead relevant level of governance aligned with out Premium Engagement methodologies including but not limited to areas such as stakeholder management, engagement value management, service planning, strategic goal development, customer satisfaction reporting etc.

  • Ensure an Innovation/Transformation/Digital agenda is at the center of all proposals and discussion with the customer.

  • For existing PE Customers ensure proposals and plans fit with the overall account team and any other SAP colleagues interacting with the customer to create seamless experience for the customer.

  • For NNN ensure proposals are developed in alignment with relevant GCO and Service Lines within SAP creating a seamless and compelling story for the customer.

  • Support the Premium Engagement MU Head by sharing pipeline details, updates on opportunities, close plans, the skills needed to deliver these engagement, feedback from customers meetings and more.

  • Adopt the ‘Franchise for Success’ methodology.

  • Support the management team by providing transparency in the engagement content, delivery and future development following processes & tools available.

  • Communicate fluently internally & externally being able to work from technical teams up to C-level contacts within IT & Business.

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com ). Requests for reasonable accommodation will be considered on a case-by-case basis.

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