SAP SAP Concur - Implementation Project Manager Job in Eden Prairie, Minnesota
Requisition ID: 185313
Work Area: Consulting and Professional Services
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.
The Concur Implementation Project Manager is responsible for implementing Concur Expense & Invoice services. This includes fulfilling the roles of project manager and functional expert in the implementation. These include project management, solution design, hands-on service configuration, client project team training, and client testing/validation support. Depending on services contracted, the IPM will also have overall leadership responsibility when Travel IPM, Technical Consultants, or extended services resources join the project.
Manage multiple concurrent complex, global, multi-phased implementations following Concur’s implementation methodology
Quickly and effectively gather client’s business requirements to design and configure Concur services
Manage client expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule - including multiple time zones
Creatively design solutions for complex requirements
Develop and maintain strong functional and technical product knowledge
Effectively communicate and work with C-Level sponsors, internal and client project teams, international and multi-cultural clients
Effectively communicate complex ideas and persuade clients to adopt the recommended solution remotely
Conduct effective training and product demonstrations calls with clients remotely
Provide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timeline
Provide contributions to Concur’s project methodology and document library
Provide updates on client statuses and escalate issues while maintaining control of the project
Stay organized and deliver on commitments, including updating any project tracking systems and fulfilling administrative responsibilities
Meet or exceed deployment productivity and quality metrics
Deliver outstanding client service to achieve high implementation survey scores
Work effectively with peers, other departments, and management
Four-year degree with Accounting or Information Systems emphasis a plus
Minimum of two years of experience implementing financial or hosted applications – implementation experience with Concur Expense services highly preferred
Minimum of two years of project management, consulting and/or software implementation experience
Experience in client-facing/service roles
Experience with financial applications and knowledge of accounting processes
Full life-cycle financial system implementation experience
Strong organizational skills and ability to deliver on commitments
Ability to pass a background checkJob Specific Specialized Knowledge & Skills:
Strong problem resolution skills - proven ability to engage and interact with internal teams to resolve client issues
Proven negotiation and presentation skills
Exceptional written and verbal communication skills
Strong technical aptitude and ability to understand technical concepts quickly
Implementation methodology experience
Ability to persuade and influence
Excellent organizational and planning skills
Ability to work productively in a fast-paced, ever-changing environment
Ability to address and manage through ambiguous situations - assess situations, problem solve and make decisions
Ability to prioritize and manage workload to meet deadlines
Critical Performance Competencies:
Planning and Organization
Attention to Detail
Business Acumen/Strategic Business Perspective
Communication and Influence
Displays passion for & responsibility to the client
Hires, develops & rewards great people
Displays leadership through innovation in everything you do
Displays a passion for what you do and a drive to improve
Displays a relentless commitment to win
Displays personal & corporate integrity
45 hours per week will typically be necessary to accomplish performance objectives and to provide satisfactory job presence and/or responsiveness
Flexibility in working hours may be required to meet client obligations
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: C at mailto:Careers@sap.com email@example.com at mailto:Careers@sap.com ). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
Successful candidates might be required to undergo a background verification with an external vendor.