SAP Student Intern (Malay Speaker, Brisbane-based) Job in Brisbane, Australia

Requisition ID: 190279

Work Area: Administration

Expected Travel: 0%

Career Status: Student

Employment Type: Intern

Career Level: NA

Recruiter Name: Gillean Mitzi Palomo Bangalan

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

TITLE: Junior (Student Intern), Catalog Expert [Malay Bilingual Speaker]

REPORTS TO: Manager, APJ Catalog Enablement

DEPARTMENT: APJ Network Integration

LOCATION: Brisbane, Australia

Ariba, Inc. is the leading provider of collaborative business commerce solutions. Ariba combines industry-leading technology with the world's largest web-based trading community to help companies discover, connect, and collaborate with a global network of partners - all in a cloud-based environment. Using the Ariba Commerce Cloud, businesses of all sizes can buy, manage cash, and sell more efficiently and effectively. More than 500,000 companies around the globe use the Ariba Commerce Cloud to simplify inter-enterprise commerce and enhance results.

Job Description Overview

The Catalog Enablement Specialist manages the enablement of catalog content for Sellers on the Ariba Network. The role includes the responsibility for the successful execution of the catalog enablement projects in time and at cost, education of the customers on Ariba Network functionality related to Catalog Enablement and creation of specific project related education package for Sellers. The Catalog Enablement Specialist will demonstrate the ability to support multiple projects, offer solutions and escalate issues and manage the enablement of catalog content according to the project plan.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Customer Focus

  • Delivers high-quality, on-time implementation services on Catalog Enablement Projects to Sellers utilizing the Ariba Network and cooperates with Supplier Enablement Project Managers and Supplier Managers

  • Responsible for creation of Catalog Enablement specific education materials

  • Works with Sellers to support and educate them on the Catalog Enablement

Practice Development

  • Provides issue resolution related to Catalog Enablement via the Ariba Network

  • Support testing process with Sellers and Buyers

  • Provide best practices around Catalog Enablement to Sellers and Buyers

Teamwork

  • Tracks and reports the progress on the Catalog Enablement Projects

  • Proactively escalates issues to Supplier Enablement Project Managers, Supplier Managers and the Customer Support helpdesk

  • Delegate issues to appropriate team/individual

MINIMUM QUALIFICATIONS

Education / Experience

  • University degree (Business and/or Information Technology)

  • Experience in a specific industry organization (min. 3 years)

  • Experience on a Catalog Content related position would be an advantage (e.g. Category Manager, e-Business consultant, E-commerce specialist, e-Business Project Manager)

  • Proficiency in Microsoft Office applications including Project, Word, Excel and PowerPoint

  • Fluent in English and proficient in Malay language

Skills

Intern Eligibility Criteria:

  • Excellent verbal and written communication skills & strong customer focus

  • Strong analytical and problem solving skills

  • Strong organizational skills

  • Technical understanding and capabilities

  • Must be currently enrolled in a tertiary institution or post-graduate degree

  • Must NOT have a previous or ongoing full-time work experience

  • Must be able to commit at least 6 months of internship duration

  • Must be able to commit to a minimum of 22 hours per week

  • Must be an Australian or New Zealand citizen or a permanent resident

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now .

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com ).

Successful candidates might be required to undergo a background verification with an external vendor.

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