SAP Local HR Services for LAC North Job in Bogota, Colombia

Requisition ID: 185660

Work Area: Human Resources

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Role Description

Local HR Services provides services where unique country support is required while we continue to deliver consistent and standardized services aligned with global initiatives. By combining local labour knowledge and deep process understanding, we are supporting an efficient and compliant HR service delivery.

Local HR Services is responsible to resolve employee and manager requests, consult employees and carry out operational HR administration across the whole employee life cycle (onboarding, contractual changes and termination process). Local HR Services Consultant cooperates closely with all other teams within HR.

Key Responsibilities

  • Responsible for operational side of HR activities

  • Running annual Open Enrolment and follow up work to ensure a smooth transition from year to year.

  • Second level support for all kind of HR inquiries coming from employees and managers in accordance with Service Level Agreements

  • HR Portal pages maintenance and input for HRdirect knowledge-base

  • Responsible for Onboarding process and Offboarding process

  • Support process alignment and HR shared service migration activities

  • Partner with other HR Service Specialists in the Americas, HR Business Partner and HR Center of Excellence for problem solving and service improvements

Education and qualifications / Skills and competencies

  • HR/Business Degree / Good knowledge of HR processes

  • Knowledge of Colombian employment law/ legislation

  • Highly customer oriented / Quality driven, analytical and problem solving skills / Ability to work under pressure and to deadlines

  • Work well on own initiative and independently without supervision, must be self-driven and motivated

  • Ability to work in international teams where team members are in different locations and belong to different cultures

  • Flexible / adaptable / Accuracy / high attention to detail / Ability to work with confidential information

  • English language skills written and spoken fluently is essential

Work experience

  • 3 years of work experience in similar role in HR

  • Customer service experience

  • Experience working in multinational company

  • Project Management Experience


  • SAP HR system knowledge

  • Experience in working in a virtual team


Success is what you make it. At SAP, we help you make it your own.A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now .


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ).

Successful candidates might be required to undergo a background verification with an external vendor.

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