SAP SAP Concur - Senior Technical Product Manager, Itinerary Services Job in Bellevue, Washington

Requisition ID: 184038

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

There is an incredible transformation happening in global business travel today. Industry data shows that 40-50% of employee business travel is booked outside of corporate travel systems, and this number will likely go up over time. This poses a major challenge for travel managers: If they don’t have visibility into these bookings, they cannot enforce policy or ensure the safety of their traveling employees.

Concur is solving this problem by extending the value of corporate travel programs to all travel and enabling the capture of 100% of travel reservations, no matter where they are booked. In this role, you will directly contribute to the success of Concur by decomposing complex business requirements into technical deliverables for the engineering team. You will work with peers across the entire suite of Concur’s products (e.g., Online Booking Tool, Pre-trip Approval Request Tool, TripIt, Hipmunk, and Expense), integrate with major travel suppliers (e.g., United Airlines, American Airlines, Marriott, Hyatt), and help innovate how business travel is managed in an industry that is becoming increasingly more complex

You will also directly contribute to Concur’s vision of the Perfect Trip and the Expense Report That Writes Itself by being a key point of integration between Concur Travel and Concur Expense. Automating the lifecycle of a trip from booking to approval to expensing provides enormous value to clients by reducing the time their employees spend arranging and expensing their travel. You will also contribute to Concur innovations like E-Receipts which use data from merchants to itemize and justify business transactions, further reducing the amount of time end users spend on their expense reports.

In the first 12 months you will deliver:

  • Engineering and operational excellence: You will help define a vision for the future of Itinerary Services and guide the team through various re-architecture projects to enable that vision. This will include helping launch new or improved APIs, working with external partners to improve the performance and stability of integrations, and driving a passion for uptime both internally and externally.

  • Product innovation: You will support high visibility and strategic product innovations that are critical to our clients and partners. Itinerary Services is on the critical path of almost every major innovation which guarantees that this role is always working on the most important projects at Concur.

  • Data quality improvements: You will define and execute concrete strategies to measure and improve data quality. Travel plans come from many sources that use different standards. Sometimes the same piece of travel will be represented in multiple systems. Representing that data correctly to users requires a vigilant and methodical approach, including influencing internal and external stakeholders of the need for their help.

In order to accomplish this, you will need to:

  • Influence externally and internally at all levels, secure buy-in, and drive successful execution of complicated projects across teams and time zones.

  • Develop a deep understanding of existing integrations of Concur’s suite of products with Itinerary Services and drive meaningful improvements.

  • Forster technical relationships with peers at external stakeholders, including at Global Distribution Systems and travel suppliers.

  • Champion easier integration of third-party partners with Concur’s public Itinerary API and be passionate about external documentation that can be consumed by developers at third-party partners, e.g., Swagger.

  • Work with development teams to evaluate and make agile trade-offs between backlog items as priorities change.


Computer Science Degree (Bachelor's or higher)

6 years experience


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

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