SAP SAP Concur Functional Consultant Job in Bellevue, Washington
Requisition ID: 191909
Work Area: Consulting and Professional Services
Expected Travel: 0 - 60%
Career Status: Professional
Employment Type: Regular Full Time
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The SAP Concur Functional Consultant (FC) is an expert in the Concur Travel and Expense products and associated systems. This expert will serve as the primary functional consultant on Professional and Premium implementations of Concurs’ Travel and Expense and Invoice products.
This includes managing customer functional expectations, client requirements gathering, system design and support. The FC also consults with a variety of Concur and client resources to identify solutions for each implementation. The FC is responsible for executing to all functional project deliverables. Complete phase 1 and phase 2 implementations within aggressive timeframes while consistently delivering exceptional levels of work quality and client satisfaction.
Ability to manage complex, global, multi-phase functional requirements in implementations which may include custom add-on services
Gather functional and business requirements from customers, evaluate their needs and create a system design and resultant configuration while working closely together with Concur PM and Technical resources
Perform Project Implementations according to Concur’s Project Management Methodology
Develop and maintain functional and technical product knowledge
Work with the PM to develop a project plan for each assigned functional deliverable based on Concur’s methodology
Manage the expectations of the client (internal and external) with regard to product functionality, functional deliverables, timeframes, etc. by understanding the key business drivers and their prioritization
Coordinate and schedule activities between various Concur departments to help solution customer needs and requirements
Ensure completion of deliverables, meeting milestones, and delivering within budget, while ensuring customer system implementation success
Use business acumen to understand and resolve customer business challenges with the goal of exceeding client expectations
Consistently communicate deliverable status with Concur project management and customer by means of status reports and status calls
Adhere to Concur SOP’s to transition customers from implementation to Production Support.
Represent the Department on cross-functional teams
Provide contributions to Concur’s project methodology and document library which includes development of new documents/processes as well as updates to existing documents/processes.
Be aware of, and comply with, all corporate policies.
Ability to Travel approx. 40 – 50% for Premium implementations Qualifications Education, Experience & Training required:
BS/BA or a combination of experience and education/training equivalent to a four year college degree
4 Years in consulting field with Functional Expert experience
2 Years Concur experience
3 years of experience in a software/services consulting environment, preferably financial services.
Ability to pass a background check.
Job Specific Specialized Knowledge & Skills:
Successful experience working directly with customers to resolve complex implementation issues.
Demonstrated detailed knowledge of software design theory and current practices.
Demonstrated ability to prioritize and manage workflow to meet deadlines.
Demonstrated ability to establish and maintain issues lists, developing resolution plans, and proper communications to clients
Effective communication and presentation skills.
Excellent organizational and planning skills.
Analysis and troubleshooting skills
System Testing and Product Evaluation Skills
Creative solution development
Previous Experience in ERP or HR a plus
Strong Microsoft Office knowledgeCritical Performance Competencies:
Communication and Influence
Planning and Organization
Personal Professional EffectivenessValue Competencies:
Displays passion for & responsibility to the customer
Hires, develops & rewards great people
Displays leadership through innovation in everything you do
Displays a passion for what you do and a drive to improve
Displays a relentless commitment to win
Displays personal & corporate integrity
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: C at mailto:Careers@sap.com firstname.lastname@example.org at mailto:Careers@sap.com ). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
Successful candidates might be required to undergo a background verification with an external vendor.