SAP Support engineer-Retail CAR (MM/ SD) Job in Beijing, China

Requisition ID: 173625

Work Area: Customer Service and Support

Expected Travel: 0 - 70%

Career Status: Professional

Employment Type: Regular Full Time


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.


The candidate will need to have solid SAP Retail experience in the areas:

  • Master Data

  • Material Management

  • Sales and Distribution

  • Store Operations

  • Customer Activity Repository (CAR)

Design and Implementation

  • Analysis of Retail processes, information flows and functional requirements, documenting the proposed solution to a high standard

  • Design end to end processes and architecture based on process requirements, application and system landscape

  • Analyze and define requirements for customer-specific development needs or integration requirements

  • Implementation of business processes including customizing and custom development

  • Define customer-roles to execute the business processes

  • Review of business processes and corresponding mapping into IT architecture

  • Support strategic customers as Trusted Advisor

Familiarity with SAP Activate methodology, and with SAP implementation tools such as Solution Manager will also be a distinct advantage


  • Proven SAP Retail functional and architecting experience

  • Implementation experience in a number of different projects

  • Ability and willingness to undertake global travel and assignments

  • Perspectives on current IT trends and their impact on business strategies within Retail

  • Excellent proven analytical skills

  • Good communications/presentation skills (oral, written)

  • Ability to explain a complex context in simple words

  • Experience in self-managed project work at customer, high focus on customer orientation

  • Results driven and focused on execution, highly motivated, “self-starter”-abilities


  • University degree or equivalent


  • 2 years working experience as Consultant or Solution Architect with experience in Retail Industry or Fashion Industry


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis.

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