SAP IT Technology Senior Consultant/Java/J2EE/Sever application/SQL/PL/Database Job in Bangalore, India

Requisition ID: 191218

Work Area: Consulting and Professional Services

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

As the market leader in enterprise application software, SAP helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition.

PURPOSE AND OBJECTIVES

Want to work in the Cloud? Do you love a challenge? Do you like breaking down problems and finding solutions? Do you like engaging with as much technology (hardware, software, operating, network, code) as you can?

SAP SuccessFactors provides the industry leading cloud-based Human Capital Management (HCM) software solutions using the Software as a Service (SaaS) model. The SuccessFactors HCM Suite includes a complete set of tightly integrated talent management solutions, robust workforce analytics, and planning, plus a next-generation core HR solution. With 5000 customers and fifty million users in 177 countries, SuccessFactors HCM Software is the most adopted Software-as-a-Service (SaaS) business software in the world.

SuccessFactors Service Delivery & Operations (SDO) Center in Bangalore is a key location responsible for Operating SAP SuccessFactors HCM Cloud Products. The SAP is seeking IT Application Operations Leads within our Service Delivery Operations (SDO) organization.

IT Technology Senior Consultant: Application Operations Lead

EXPECTATIONS AND TASKS

  • Have a customer-centric mindset and take technical ownership and deliver in application operations team who is responsible for the availability, uptime, and performance of our core HCM suite of products running in our 18 data centers across the world.

  • Proactive management of applications’ performance and scale.

  • Manage escalations and prioritize ongoing issues in the service.

  • Oversee automation efforts to manage and better the service.

  • Lead efforts for active collaboration with engineering & product organizations as well as other operations regions.

  • Defining, reporting of KPIs and adherence to SLAs around stability, performance, automation, and service requests.

  • Working with Product Management and Engineering to prioritize features in the software release cycle, while also giving them the highest possible exposure to the production usage and issues.

  • Work with to enhance tools, operational processes, and knowledge centers to ensure smooth and consistent operations.

  • Train and mentor other technical team members to meet the new challenges and technology brought by Engineering into the architecture of the products.

  • Prioritizing and overseeing initiatives & projects to improve key metrics in IT operations and enhance the service.

  • Work to enhance tools, operational processes, and knowledge centers to ensure smooth and consistent operations.

  • Must be willing to work in shifts and weekends if the business demands.

WORK EXPERIENCE

  • Minimum 7 years’ experience in IT environments with a solid background in IT operations.

  • Professional experience in Java/J2EE based server-side application developing, troubleshooting and supporting an enterprise application.

  • Must have a strong understanding of the Unix/LINUX operating system.

  • Minimum 3 years of experience Understanding database, SQL and, PL/SQL (experience in HANA and Oracle databases preferred).

  • 1 years of experience in public cloud services like #Amazon, #Azure and #Google Cloud is preferred.

  • Knowledge of major J2EE servlet container or application servers: Tomcat, Jboss, Web logic and Web Servers

  • Technical process & problem-solving expertise.

  • Knowledge of Splunk and Elastic Search is a plus.

  • Knowledge/Experience in Service Management tools like ServiceNow, ticketing systems like Jira, monitoring tools such as Zabbix, Pingdom, Optier, operational intelligence tools like Splunk, APM tools like App Dynamics is a plus.

  • Experience working in DevOps environment and culture is a plus.

  • Knowledge of Dockers, Kubernetes, Chef, Puppet is a plus.

  • Strong interpersonal, and communication skills and effective team player skills to work with international teams located at different geo-locations.

  • Ability to handle multiple projects simultaneously, meet deadlines, while effectively managing priorities and communicating progress.

EDUCATION AND QUALIFICATIONS/ SKILLS AND COMPETENCIES

  • BE/B.Tech/ME/M.Tech/MCA/MSc from recognized institutions and with good academics.

Work Location - Bangalore

Experience Level - 7-12 years

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now .

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com ).

Successful candidates might be required to undergo a background verification with an external vendor.

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