SAP Data Insights Specialist Job in Bangalore, India

Requisition ID: 176491

Work Area: Customer Service and Support

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time

COMPANY DESCRIPTION

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

TITLE: Data Insights Specialist

REPORTS TO: Senior Manager – Services Data Insights, Global Digital Services

LOCATION: Bangalore, India

JOB SUMMARY:

The Data Insights Specialist will collaborate closely with the various services delivery teams under the general direction of GDS leadership to develop and evangelize a services data insights solution focused on customer adoption and customer outcomes, supplier intelligence, innovation adoption, subcontractor performance, and other key insight areas. The Data Insights Specialist will gather metrics needs and standards for business outcomes and stabilization, work with internal technical teams on the solution implementation, and deliver training on the solution providing real-time analytics and services insights. As part of his/her responsibilities, the Data Insights Specialist will also participate in the assessment of the various disparate services data sources that exist today, define a process for delivery, and identify automation opportunities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Work closely with delivery teams to proactively create and evangelize data analytics and business intelligence solutions for SAP Ariba’s service delivery stakeholders

  • Work closely with business owners to distill analytical & decision support requirements.

  • Collaborate with internal technical team on design and build of a data solution combining various data sets, from spurious sources while thinking strategically about uses of data and how data use interacts with data design.

  • Contribute to the design, architecture, and development of innovative services data analytics solutions for processing structured and unstructured data.

  • Ensure accuracy of results produced as a result of data analytics and business intelligence solutions.

  • Offer interpretation of analytical findings relative to the business.

  • Collaborate with the Data Insights Lead to identify actionable insights, suggest recommendations and influence the direction of the business by effectively communicating results to services delivery groups.

  • The Data Insights Specialist should be highly motivated with a passion to solve difficult reporting problems, learn new concepts and tools, and can do so in an energetic and fast-paced environment.

  • Work closely together with extended global services delivery leaders, sales, and marketing in support of real-time analytics and insights.

MINIMUM QUALIFICATIONS

  • Bachelor’s Degree in Management Information Systems, Computer Science, Statistics, Mathematics, Econometrics, Finance, or a closely related discipline

  • 4-6 years of experience in Analytics, Management consulting or in Marketing research (or other Research/analysis experience)

  • Solved complex, critical problems related to significant and unique issues. Used extensive research and interpretative thinking. Utilized innovative methods and data modeling techniques in developing solutions. Worked on abstract problems requiring evaluation of intangible variables

  • High skill level with both thinking through the big picture AND applying attention to detail

  • Experience with relational database concepts

  • Ability to manage multiple tasks under tight-deadlines from multiple constituents

  • Extremely proficient in Office products such as Excel, MS Access, PowerPoint, Word

  • Excellent writing, documentation, communication and inter-personal skills.

  • Willing to work in Shifts 2PM IST– 11 PM IST

OTHER DESIRED SKILLS

  • Knowledge and experiences in Supply Chain Management, Spend Management, Finance a plus

  • Understanding of procurement concepts from Source-to-Pay Procurement and Supply Chain a plus

  • Experience with data visualization in a Business Intelligence context

  • Hands on experience with data query and computing tools such SQL, R, SAP S4/Hana Predictive Analytics Library (PAL), Automated Predictive Library (APL), Hana Studio, or similar.

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com ). Requests for reasonable accommodation will be considered on a case-by-case basis.

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