SAP Application Operations Engineer_NGinx-Unicorn,Tomcat _Exp:6 years Job in Bangalore, India
Requisition ID: 191215
Work Area: Information Technology
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.
Job Title: IT Technology Consultant / IT Technology Senior Consultant /
Role : (Senior) Application Operations Engineer
PURPOSE AND OBJECTIVES
Want to work in the Cloud? Do you love a challenge? Do you like breaking down problems and finding solutions? Do you like engaging with as much technology (hardware, software, operating, network, code) as you can?
The SAP is seeking Application Operations Engineer within our HCM Cloud Operations organization who can contribute significantly to our goal of achieving extreme operations efficiency and can solve operations problems in our large-scale distributed environments.
EXPECTATIONS AND TASKS
Monitor and Resolve all critical/High priority customer incidents for application queue in service now and represent the team in incident bridges
Drive and Run onboarding application projects as per the timelines
Address customer escalations and represent support team in discussions with customers.
Take up technical RCAs and provide required information to problem management for closing them
Take up validation of new datacenters and help to identify technical gaps prior to a DC go live
Liaise with L3’S and identify technical enhancements for the application and work towards implementing them
Provide on-call support to L1 and monitoring teams to assist them in achieving application support SLA’S
Represent application team in engagements with other stakeholders like engineering, cross-domain support teams, customer support and drive their requirements
Should be open to venture himself/herself into learning new products as per the business needs
Must be willing to work in shifts/weekends if business demands.
EDUCATION AND QUALIFICATIONS/ SKILLS AND COMPETENCIES
BE/B.Tech/ME/M.Tech from recognized institutions with good academics.
The ideal candidate should have 5 to 7 years of experience in handling, supporting applications hosted on the following platforms or exposure to following technologies /domains
Expert Level knowledge of Microsoft Windows, SharePoint, and SQL Server Technologies.
Knowledge on Linux/Unix server Administration management
The candidate should have hands-on experience with IIS, Net, Clustering, Active Directory and Windows networking.
Exposure to Virtualization, Private and Public cloud hosting would be an advantage.
Knowledge of perimeter security, SSL, load Balancer, web and application security as well as Vulnerability remediation, Patch management is needed
Good with PowerShell or other scripting languages that can be leveraged for automation on Windows Exposure to Jenkins, or other orchestration tools and a willingness to automate manual administrative tasks
Certifications like MCP/ MCSE/ ITIL are desirable
Knowledge on HANA will be a Plus
Experience on Redis, Elastic Search, web servers (NGinx-Unicorn, Apache, Tomcat)
Should have experience in Java/RoR web applications
Good understanding of operational framework like ITIL/ITSM is a plus
Experience of working in 24x7 operations and should be a team player
Work Location - Bangalore
Experience Level - 6-10 years
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now .
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com ).
Successful candidates might be required to undergo a background verification with an external vendor.
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