SAP Hybris-Site Reliability Engineer (SRE) Job in Shanghai, China

Requisition ID: 161452

Work Area: Software-Design and Development

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time

COMPANY DESCRIPTION

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

PURPOSE AND OBJECTIVES

Do you want to be part of a growing global engineering team that focuses on building solutions that maximize the use of emerging technologies to achieve superior value and scalability of our business?

Do you want a great career opportunity that combines your skills as a software engineer with passion for e-commerce?

Do you want to extend your professional competence to tackle large-scale operational engineering problems by leveraging your excellent development skills and experience?

If so, join us!

The SAP Hybris Cloud Services Engineering organization is seeking a committed Site Reliability Engineer (SRE) . The SRE incorporates aspects of software engineering and applies them to operations whose goals are to create ultra-scalable and highly reliable software systems reducing manual intervention.

As SRE, we foster the collaboration with the developers across the application and platform layers to optimize operations for SAP Hybris cloud services.

As SRE, we drive continuous improvement and qualities of the services and tools and implement automation together with the SAP Hybris Cloud Services development teams.

As SRE, we own process standardization for incident management and operations.

As SRE, we do initial analysis in case of an incident, fix problems if possible, coordinate incident management across the layers and development teams.

EXPECTATIONS AND TASKS

The role will include the following responsibilities:

  • Develop tools and advanced automation features that continuously reduce the need for manual intervention

  • Automate the deployment and monitoring of the assigned SAP Hybris cloud services across all the relevant infrastructures (private and public cloud)

  • Perform troubleshooting to quickly resolve the issues per documented procedures

  • Document root cause analysis reports and develop standard operating procedures

  • Provide knowledge management in the team and between operations and development

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

Requirements:

  • Fluency in English – verbal and written

  • Development background in Java or other object-oriented language, or advanced scripting skills (Python, Ruby, Bash) and/or solid understanding of Linux systems fundamentals and system management tasks

  • Strong troubleshooting and problem-solving skills

  • Willingness to continuously learn new technologies and methodologies

  • Effective team player to be able to work closely with peers and remote teams

  • In addition, experience with one or more of the followings:

  • Hands-on experience with using or developing for automation tools (e.g. Ansible, Puppet)

  • Hands-on experience with using or developing for monitoring tools

  • Hands-on experience with using debugging tools

  • Hands-on experience with CI/CD tools such as Jenkins

  • Experience maintaining web servers, application servers and middleware tools

  • Solid understanding of network concepts, TCP/IP stack and common Internet protocols

  • Familiarity with virtualization & containerization

WORK EXPERIENCE

  • Minimum 3 years of experience developing in Java or Python (or other object-oriented language)

  • Minimum 2 years of experience working within a Linux environment

  • Hands-on technical experience of managing virtualized or containerized landscapes/environments in a production setting

  • Prior experience working with Java/J2EE applications is a plus

  • Prior experience working with public IaaS providers is an asset

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com ). Requests for reasonable accommodation will be considered on a case-by-case basis.

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