SAP Intern - Services Sales: Talent and Growth Enablement Job in Newtown Square, Pennsylvania

Requisition ID: 160771

Work Area: Customer Service and Support

Expected Travel: 0 - 10%

Career Status: Student

Employment Type: Intern


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

Office Location

  • Newtown Square, PA

Contract Duration

  • 6 months

Anticipated Start Date

  • October 2017

Work Schedule

  • 3 to 5 days/week

  • 30 to 40 hours/week

Purpose & Objective of Position

The NA Services Sales Internship Program is designed to Attract, Develop and Retain early talent candidates for Services Sales through the concept of a providing a jump start during the period that students in process of completing their education.

The program is run through the office of the CIOO and allows interns to work on relevant and impactful sales operations projects and activities supporting the overall mission of the program to identify and accelerate the development future full time employees. The SAP Services Sales Operations team is composed of business operations, demand generation, organizational effectiveness and productivity functions. In addition, the team orchestrates strategic growth initiatives, strategic partner relationships and education programs for the field.

Expectations & Tasks

  • Support initiatives around Services Sales Effectiveness, Growth, and Enablement:

  • Maintain regular cadence with Services Sales Enablement Program Managers and Head of Sales Effectiveness & Growth

  • Assist with the creation and administration of new North American Services Sales specific learning assets (outside of GCO U)

  • Work with subject matter experts to execute on the development of new training assets on special request (BrainShark administration, recorded learnings)

  • Course / eLearning assessment & survey administration / analysis

  • Target audience data management (HR Data, SuccessMaps Learning Job Profiles, etc.)

  • Author visual and written communications that accompany Growth & Enablement projects and initiatives

  • Special projects as relevant to strategic Sales Effectiveness, Growth, and Enablement work-streams.

  • Assist with program administration for Communities, NA Services Sales Personas (ie Pursuit Advisors, Early Talent, Run Simple Ambassadors), Quarterly Market Unit check-ins, and Connectional Intelligence

  • Data extraction, analysis, reporting for Small Deals Desk

  • SuccessFactors JAM / webpage creation, maintenance, and administration

  • Support the development of the 2017 Services Sales Performance Scorecard

  • Improve the format and structure of the scorecard template to increase robustness and scalability

  • Setup the 2017 scorecard with metrics and MU/LoS reporting capabilities

  • Establish a scalable and efficient mechanism to collect quarterly updates

  • Execute a quarterly update process

  • Support the development of the 2017 Services Sales “Week 4 and Week 10” summaries

  • Assist with the re-design/definition of the success indicators for summaries

  • Create/Improve the Week 4 input template for MU data collection

  • Collate the Week 4 data to create MU specific and NA summary reports

  • Improve the format and structure of the summary template to increase robustness and scalability

  • Establish a scalable and efficient mechanism (excel, sharepoint, JAM) to collect quarterly updates

  • Assist with the quarterly update process

Skills / Competencies

  • Fluent in English and local language, written and spoken

  • Demonstrated leadership in curricular, extra-curricular activities and athletics

  • Strong communication skills including an aptitude and passion for public speaking

  • Creative, curious, and resourceful self-starters with strong interpersonal skills who are eager learners (open to learning new tools and technology related to the role.)

  • Possess a strong desire to work in a dynamic, fast paced sales organization

  • Relationship oriented possessing an aptitude for quickly creating and nurturing connections with others

  • Multi-dimensional experiences in 2 or more of the following areas: global experience, study abroad, leadership role, entrepreneurial/self-starter, volunteerism, music, and/or other relevant extracurricular pursuits

  • Demonstrated sales proficiencies in 2 or more of the following areas: persuasive, passionate, curious, collaborative, strong listening skills, presence, empathy

  • Demonstrated intellectual maturity in 2 or more of the following areas: problem solving, tough mindedness, resilience, can do/make it happen attitude, open minded, ability to manage pressure.

  • Advanced Power Point skills – formatting, design, templates, etc.

  • Strong Excel knowledge (pivot tables, vlookups, charts, tables, conditional formatting, data validation, etc.) Light visual basic skills ideal but not mandatory

  • Analytical skills – ability to organize and analyze data in meaningful ways in order to highlight customer / industry trends and determine target lists

  • Research capabilities – ability, and interest, to poll sources of information, collect information for analysis

Educational Requirements

  • Enrolled in a Bachelor’s or Master’s degree and minimum completion of 2 years of study; Master’s students preferred

  • Preference will be given to graduates with a Sales related degree or concentration in Business Administration, Marketing & Communications and Business Logistics (SCM)


  • If applicable, maximum of 5 years of work experience in a sales environment

  • If applicable, proven record of customer facing sales success and direct quota-carrying experience is strongly preferred

  • Demonstrated knowledge of business processes and industry trends (Manufacturing, Consumer Products, Professional Services, and Retail etc.)

  • Relevant projects that demonstrate communication and interpersonal skills

  • Strong work ethic that delivers high quality deliverables; must be able to manage up and actively check in / provide status to direct team and project team members


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: C at at ). Requests for reasonable accommodation will be considered on a case-by-case basis.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

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