SAP Presales Lab Engineer Job in Madrid, Spain
As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
PURPOSE AND OBJECTIVES
The Presales Lab Engineer is a member of the EMEA Presales Lab, a team who makes the difference in the sales
cycle by creating personalized, innovative and engaging end-to-end buying experiences for EMEA strategic
customers. He/she possesses advanced knowledge of SAP innovative software solutions and participates in the
sales cycle as a member of the virtual account team in support of the sales account strategy.
In this position the Presales Lab Engineer interacts with prospective customers through executive meetings,
discovery conversations, solution demonstrations, executive presentations and follow-up discussions and is in
charge of making digital real for EMEA strategic customers. He/she creates Internet of Things / innovative use
cases and demo scenarios and builds mobile apps, dashboards, interactive scale models, animated dashboards,
3D models, etc. to turn demos and customer meetings into personalized, innovative and engaging experiences.
He/she aligns with the Presales Lab Creative Designers and Demo Experience Specialists to ensure a consistent
Wow! effect during the meeting experience and beyond. 70% of his/her time is spent on local opportunities
and tasks and 30% of his/her time is shared with other Market Units in EMEA.
This is a unique career development opportunity. In this role, the Presales Lab Engineer will get a chance to
work with the largest EMEA customers on the most strategic opportunities, to develop a unique blend of
technical skills, creativity and customer-centricity and to gain exposure and expand his/her network and
personal brand within and outside of SAP.
EXPECTATIONS AND TASKS
Build with the support of Solution Experience or other internal (Consulting, Labs…) and external teams
(agencies, partners…) personalized, innovative and engaging demo (mobile apps and dashboards) and
presentation assets (interactive scale models, 3D models, animated dashboard…) to make innovative use
cases tangible and convincing for our customers and prospects and to showcase the unique value of our
platform and our natural integration.
Conduct discovery sessions with representatives from the prospective customer and build customer
intimacy to understand their perspective and to create together with the VAT innovative use cases and
Compose and deliver superior sales presentations leveraging the demo and presentation assets that were
built to share the innovative use cases that were created and help customers touch / visualize how they
can transform their business through technology.
Develop digital tools (gamified offline demos, interactive meeting tools…) to further enhance the different
end-to-end toolkits developed to support the personalization of the end-to-end customer buying journey.
Collaborate with the Presales Lab Creative Designer to create a consistent and personalized customer
universe for every strategic customer and leverage it for both demo and presentation assets.
Collaborate with the Demo Experience Specialist to leverage standard or existing demo scenarios and
standard or ad hoc demo environments to maximize efficiency and time to value when building new demo
Build with sharing in mind from the very beginning. Every asset should be user-centered and built for
reuse. Every asset should be delivered with a one-pager to promote it to Presales across Market Units and
regions, setup instructions and a complete demo scenario spelling out clearly the value for the customer or
prospect. Work with the local EBC if any and the local Marketing team to drive reuse.
Attend demo and presentation dry runs regularly in the local Market Unit to give feedbacks but also to
collect first-hand experience on how the demos and models are used and presented and improve future
Qualify, share and foster reusability in EMEA of Solution Experience and other regions’ innovative demos
and assets. Research new trends and technologies. Explore the next generation of digital gadgets and tools
to use them when building demo and presentation assets. Proactively drive the sharing of demos and
assets within the Presales community via articles in newsletters, events, Jam posts, presentations, social
Travel will be required, up to 20%.
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Bachelor's or Master’s Degree
Excellent English both written and spoken
The ideal candidate must present a mix of capabilities. He/she should:
Have a background in software engineering and have worked on mobile apps and know web development
tools. He/she should be hands-on with both software and hardware and be able to develop software
Be up-to-date on technology trends and possess a sound technical understanding. He/she should have an
affinity to fiddle with electronics, Raspberry Pi, Arduino, sensors. He/she should have the mindset of a
"maker" and have some experience with the Internet of Things.
Have experience in more than one language and have experience in a number of the following tools /
Possess good listening skills and a certain level of business acumen to be able to step in the shoes of our
customers, discover business opportunities and problems and see how technology can be applied to create
human meaning and value.
Possess a general understanding of SAP’s strategy and organization and of the IT industry and be curious
and a fast learner. He/she should be keen to learn new skills and open-minded. His/her curiosity goes hand
in hand with a natural creativity and an ability to come up with and test innovative ideas.
Have a record of taking initiative (self-started) and driving tangible results. He/she should be proactive and
hands-on, solution-oriented with strong analytical and problem-solving skills.
Work well in a fast-paced and dynamic matrix organization. He/she is able to deliver high quality results on
time. He/she must be able to prioritize as well as pay attention to details.
Be able to work effectively as part of virtual and global teams, dealing with complex organization
relationships in a collaborative manner and drive results through personal influence thanks to his/her great
interpersonal and communication skills.
Thrive on developing others by connecting people and sharing knowledge. He/she should in particular
always have in mind the format in which whatever he/she develops or discovers will in turn be proactively
shared with the wider EMEA Presales community.
The position requires 5 to 7 years of experience within the software industry. The skills described here above
are likely to have been developed with a functional background in Development, Consulting or Presales.
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com ). Requests for reasonable accommodation will be considered on a case-by-case basis.
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